Frequently Asked Questions

Using the civic leadership survey, we can provide an objective view of the public's opinion.  The resulting Civic Leadership Assessment report will provide actionable intelligence on how to improve your image and electability.  We strip away social media bias by collecting and analyzing your constituents' anonymous opinions.

Please see the How it Works page (https://politicalharmony.us/how-it-works/) for a full description of the survey considerations and the reporting process.

The questions fall into six categories of relational and functional outcomes.  They are: Leadership, Conflict, Communication, Knowledge, Ethics/Public Trust, and Financial Management. They are sourced from university doctoral-level public management curriculum, from consultants working with local government, and from research in peer-reviewed academic articles.

No. The resulting data and recommendations produced are proprietary and owned by the client.

Yes. If the customer is in any way unhappy with the process or results, we refund the full amount.

We communicate throughout the process. By phone, text, email, Zoom meeting, or in person.  The assessment report points out what the data is showing and how to best use it.  We offer a balanced assessment: what is going well, what not so well, and what bears watching.  We offer specialized analytics, from real persons, not AI agents.

Misunderstanding of how local government and officials perform, or how they view their own performance.  Also, misconceptions regarding the public's opinion.

The official may already have an email list of constituents or may coordinate with others to identify appropriate survey targets.  There are third-party list providers that can be of assistance.

Occasionally we find the same IP address on more than one survey, which is entirely possible if people share a laptop or mobile device when submitting their opinion.   We advise the customer when we see anything suspicious in the data.